The #SocialMedia Revolution Is Here. Here’s How to Adapt.

September 26, 2011

Image source: “Social Media Revolution 2011″ video on YouTube.

Introduction

“We don’t have a choice on whether we DO social media, the question is how well we DO it,” notes Erik Qualman (@equalman) in his video, “Social Media Revolution 2011.” I knew that technology and social media have created a revolution. But, it was Qualman’s video that made me take a step back and realize how much the world has changed and evolved. And with that change comes a need (for many) to adapt and adjust, in order to take advantage of what’s unfolding in front of us.

Facts and Figures

Qualman’s video contains a series of fascinating facts and figures. For instance:

  1. 50% of the mobile Internet traffic in the UK is for Facebook.
  2. Generation Y and Z consider e-mail passe.
  3. Social gamers will buy $6 billion in virtual goods by 2013. Movie goers buy only $2.5 billion in real goods.
  4. If Wikipedia were made into a book, it would be 2.25 MILLION pages long and would take you over 123 years to read.
  5. 90% of consumers trust peer recommendations. Only 14% trust advertisements.

Generation Y and Z are entering your organization today. Some short time later, they’ll be running your organization. These generations were not born with a silver spoon in their mouth. Instead, they were born with an iPod in one hand and a texting device in the other. How do you adapt to these new generations of digital natives? Here are my thoughts.

Learn from Your Kids

Those of us with kids in school have an advantage: we interact with this generation on a daily (or hourly) basis. We can directly observe their social interactions, learning styles and learning preferences and understand the role technology plays. We can pick up on lingo and hear about the hottest new “toys.” Apply your parental lessons (from this generation) to your organization or workplace.

Empower the Incoming Class

Think outside the box. Generation Y and Z do not need to enter your organization at “entry level” positions. Consider making the leap to place new hires (from these generations) directly into middle manager roles. After all, your customers are (or soon will be) from the same generation.

Reverse Training

Your tenured employees will need to “onboard” and train the incoming crew of Generation Y/Z. But it’s those same tenured employees who can stand to learn a lot in return. Have the new generation train the “older generation” on new technologies, such as instant messaging, Skype and Facebook. An organization more informed on Generations Y and Z is one that’s better suited to achieve growth.

Learn the New Engagement Models

Everything today is instantaneous: obtaining facts (Google), asking a question or favor (SMS), obtaining feedback (gaming, social media). Your organization’s engagement models need to parallel the feedback systems that social networks, games and technology provide. If Generation Y/Z needs to “wait” too long for answers and feedback, then you’ve “lost them at hello.”

Plan for Mobile First

Instagram launched on iPhone (only). Other platforms (including web) will follow. I think that’s the right model. Whether you’re a producer of content or software, deploy first on mobile. That’s where Generation Y/Z prefers to engage with you.

The Video

Here’s the video that spurred my thoughts on this topic. Check it out, it’s worth it.

Related Resources

  1. Web Site: Socialnomics
  2. YouTube channel: Socialnomics
  3. Erik Qualman on Twitter: @equalman

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The Second Life for Virtual Worlds: Vertical Solutions

September 11, 2011

Introduction

In 2007, Gartner predicted that “by the end of 2011, 80 percent of active Internet users (and Fortune 500 enterprises) will have a ‘second life’, but not necessarily in Second Life.”

As we approach the end of 2011, it’s safe to say that we’re far short of the 80 percent mark, as far as 3D avatars (in virtual worlds) go. It does seem clear, however, that the 80 percent figure is quite accurate if you consider the “second life” to be social networks. In fact, I then think the prediction turns out to be perfect.

Virtual Worlds: Where We’re Headed

3D virtual worlds (Second Life being the most prominent) never caught on in a mass market, the way that Facebook and Twitter have. I think social networks will see continued growth in adoption and usage, while the use of general-purpose, “open use” 3D virtual worlds continues to diminish.

I think “worlds” are dead. The future is all about self-contained solutions. And the future is now.

FountainBlue Virtual Worlds Panel

On September 30, 2011, I’ll be moderating the following panel for this FountainBlue event:

FountainBlue’s Third Annual Virtual Worlds Annual Conference

Topic: Virtual Worlds: Where We Were, Where We’re Going, What Does It Mean to YOU?

Date & time: Friday, September 30, from 8:30 until 10:30 a.m.

Location: EMC, 2831 Mission College Blvd., Santa Clara, in their San Francisco Conference Room on the Third Floor

Cost: $22 members, $32 partners, $42 general

Facilitator Dennis Shiao, Director of Product Marketing, INXPO
Panelist Andrea Leggett, Senior Product Marketing Manager, EMC
Presenting Entrepreneur Parvati Dev, President, Innovation in Learning
Presenting Entrepreneur Raj Raheja, Founder and CEO, Heartwood Studios

For more information and to register, visit http://www.svvirtualworlds.com.

My Premise: It’s All About Vertical Solutions

I’ll plan to float my premise to our panel and invite them to share their thoughts. The premise, of course, is that the “worlds” in “virtual worlds” is dead and the path to success (and profit) is to build focused solutions that directly solve business problems. Consumer-based virtual worlds told us that you can’t be all things to all people.

Consider the vertical approach that two panelists’ companies are taking:

Innovation in Learning: Solutions (Healthcare)

  1. CliniSpace™ – Virtual Hospitals and Clinics
  2. DynaPatients™ – Virtual Patients

Heartwoord Studios: Solutions (Military)

  1. Virtual Training
  2. Handheld and Mobile Apps
  3. Immersive Marketing
  4. Augmented Reality
  5. Simulation Ready Modeling

Conclusion

Do you have thoughts to share on this topic? Feel free to join us in Santa Clara, CA on September 30th. The event is meant for “Entrepreneurs, Intrapreneurs and Investors only. No service providers please.” In addition, I invite you to use the comments section below to share your thoughts on my premise.

 

 


7 Tips for Building Your Personal Brand Online

September 5, 2011

Pictured: Examples of notable personal brands, @digiphile and @funnelholic.

Introduction

It’s amazing what you can achieve today with a blog and a social media profile. Blogs have the potential to turn individuals into both media magnates and media magnets.

“A list” bloggers today can reach an audience wider than that of many magazines and national newspapers. Users who share, connect and engage on Facebook, Twitter and Google+ can be “followed” by tens of thousands of users (or more) and engage with their “fans” on a daily or hourly basis.

Building and sustaining your own personal brand is well within your reach. But it takes time, effort and energy. Here are seven tips to guide you on your journey.

1) Define the target audience for your brand.

Even Justin Bieber has a target audience. He’s not writing songs and tweeting for my mom, despite the fact that she may find him cute. Your brand should be defined by an area of specialty or expertise, in the same way that “digiphile” and “funnelholic” have done it (pictured above). This is an important first step, because it defines the type of blog you’ll create, the type of tweets you’ll generate and the type of content you’ll share with your followers.

2) Decide where to invest your energy.

There are only 25 hours in a day (I’m counting those days when we turn the clock back an hour), which means that you can’t be active on all social networks all the time. It’s far better to be highly active on one social network than it is to low levels of activity across ten. Of course, your mix is going to change over time, but it’s important to start off by “budgeting” your time. My priorities (at the moment) are blogging and Twitter.

3) Two words: BE USEFUL.

Keep this goal in mind in everything you do. Whether it’s sharing a link on Twitter to writing your first blog post, being useful brings awareness, appreciation and equity to your personal brand. When sharing links, consider content in the same way an museum director selects works for her next exhibit. Curate content like fine art. The more your target audience finds your content (and the content you share) useful, the more value your brand derives.

4) Engage and Interact.

Social media should not be solely about sharing links. It should include equal amount of engaging with others and interacting with content. For every five blog postings you author, find one third party blog and leave a comment on it. For every four links you share on Twitter, perform one Retweet or “at reply” to another user. As you find interesting content on the web, endorse it to your target audience (via “Like”, “+1″ or “Tweet” buttons). But remember point #3 and make sure you’re being useful.

5) Use the same profile photo everywhere.

As you publish blog postings, tweet, comment on blog postings, answer questions on LinkedIn and “Like” an article, use the same profile photo. Doing so gives others the impression that you’re everywhere. It’s an easy way to build brand equity, without doing too much additional work. Use a recent photo, so that people may recognize you when they see you in person. I often meet strangers who ask, “are you the guy who blogs about virtual events?” and who would believe anyone could be recognized for doing that!

6) Promote others before yourself.

It’s actually quite easy to promote yourself via social media. However, you’ll find that others may be turned off by blatant self-promotion and that you actually do more damage (than good) to your personal brand.  So promote others and tell the world how great they are.  By introducing your Twitter following to other great Twitter users, you’re doing your followers a service (i.e. being useful). As you become more and more useful, you’ll find that others begin to promote you. An endorsement from others is far more meaningful than one from yourself.

7) Adjust and adapt.

Your journey towards personal brand equity will not travel on a straight line. You’ll need to adjust for things that are not working and experiment with new things. Previously, I wrote about how my use of Twitter is different in 2011 compared to 2008.  For me, that’s part of the fun, figuring it all out. It’s also one of the most rewarding aspects of social media experimentation: achieving progress by way of adjustment and adaptation.

Conclusion

There’s never been a better time to build your personal brand online. If you hone in on an area of specialty and follow your passions there, who knows – even Justin Bieber may some day “follow” your advice.

Related Presentation

I presented related tips at a workshop for the EMC West Coast Women’s Leadership Foundation. You can find the slides below.


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