Telepresence In Virtual Events With G2Events

June 15, 2010

In the mid-year report card on my 2010 virtual event predictions, I wrote about the first telepresence-enabled virtual event – the “Sustainability Virtual Summit: Smart ICT”, produced by G2Events.  Subsequent to my posting, I heard from Bruno Castejon, Senior Vice President and Co-Founder of G2Events.

“G2Events is the first Virtual event management services firm to truly integrate Telepresence”, notes Castejon. “We captured the Telepresence feed (high definition video and audio) straight out of the Telepresence racks and rendered the true Telepresence experience over IP in our virtual event platform.  It provided the Virtual Conference attendees a truly immersive experience, as if they were sitting in a Telepresence suite”.

Sustainability Virtual Summits

“Sustainability Virtual Summit: Smart ICT” had 8 sessions (out of a total of 35) that included Telepresence enablement.  Five of the eight sessions were round-table discussions with panelists participating from different geographic locations. G2Events is looking at physical events as well, where Telepresence can serve to bridge on-site and remote participants.

According to G2Events, there is a science behind the technology and process for bringing Telepresence into physical events, especially when one factors in cost and scalability considerations.  “G2events believes Telepresence is one of the most promising technologies to bridge the physical and virtual event worlds and optimize the value of a true hybrid model”, said Castejon.

TelepresenceWorld 2011

Hemisphere, the parent company of G2Events, and NAB recently announced a partnership to launch “TelepresenceWorld 2011” at the 2011 NAB Show (April 9-14, 2011).  Telepresence World 2011 will be a hybrid event, combining an on-site conference with a concurrent virtual event, “TelepresenceWorld 2011 Virtual Live!”.

Notes Castejon, “This will really be a showcase hybrid event demonstrating how Telepresence, in addition of being a very powerful collaboration solution, is also an impactful channel to efficiently reach out to large audiences for marketing purposes”.

Telepresence and Virtual Events

At Sustainability Virtual Summits, Telepresence-enabled panels had increased attendee satisfaction – delegates were most engaged with that format.  Castejon notes that the viewing “completion rate” for the Telepresence-enabled panels was by far the highest of all content broadcast during the show.  “They constituted the very reason why the average time at the event was over 2 hours and 50 minutes per attendee”, notes Castejon.

Bruno contributes two of his own predictions for 2010:

  1. Before 2010 is over, the technology integration will be mature enough to bring Telepresence Live into Virtual Event platforms.
  2. Before 2010 is over, the Virtual event platform leaders will release “full screen” capabilities for video content.  This will take the delegate experience even higher and make Telepresence-enabled panels even more enjoyable.

Hosted Telepresence

Think of it as “Telepresence as a Service” – you receive the benefits of Telepresence without the capital investment and hardware support.  “You can now show up at a public Telepresence facility (e.g. Cisco, Marriott, Taj, Starwood) nearby and rent both the room and infrastructure at a cost of $300 or lower”, notes Castejon.  The “Telepresence footprint” (both private and public) is reaching critical mass.  Castejon adds, “The number of rooms is now such that it provides proximity with most, if not all the main business hubs in the world”.

Telepresence Interoperability Protocol (TIP)

At the InfoComm conference last week, Cisco announced “interoperability between Cisco and Tandberg TelePresence systems, and with other third-party systems, by integrating the Telepresence Interoperability Protocol (TIP) on Cisco’s newly acquired Tandberg TelePresence Server”. Castejon says this “is a BIG deal”, since it allows one vendor’s system to interoperate with another’s (e.g. in theory, a session betweeen Cisco Telepresence and HP Halo systems).

While TIP does define interoperability at a protocol level, Castejon notes that telcos will need to follow suit on carrier interoperability.  “Existing private and public Telepresence deployments are on private networks. As of today, I do not believe these carriers have found a way to manage Telepresence roaming. If two parties use different carriers (e.g. one AT&T and the other BT), they still might not be able to communicate”, notes Castejon.

Conclusion

Telepresence is a technology to watch – it can facilitate a “virtual meeting” or “virtual event” on its own.  Combined with a virtual event, however, it can significantly expand its audience reach and power.  If you plan to integrate Telepresence into your virtual events, leave a comment below and let us know of your plans.

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Mid-Year Report Card: 2010 Virtual Events Predictions

June 9, 2010

At the end of 2009, I posted my 2010 predictions for the virtual events industry.  Now that we’re nearly half done with 2010 (can you believe that), I decided to provide a self-assessment for my predictions.

Overall, I’ve decided on a grade of “B” (I’m an easy grader) – which may improve based on the second half of the year.  Let’s review the individual predictions.

Video Integration (Grade: B)

I wrote:

In 2010, I believe that the virtual event platforms will integrate with third party video conferencing technologies in a big way – stirred largely by client demand for it.

While video conferencing integration has not (yet!) been implemented on a wide scale, we witnessed the first occurrence of telepresence enablement in a virtual event.

The Sustainability Virtual Summit: Smart ICT was produced by G2 Events, “featuring telepresence enablement, allowing roundtable and panel discussions to be broadcast between panelists in remote locations worldwide (first in a virtual event)”.

I attended the event and viewed a number of telepresence-enabled sessions.  While impressive, it should be noted that my prediction was around “incorporation of multi-party, HD video conferencing”, whereas the Sustainability Virtual Summit event enabled telepresence via “simulive” playback of pre-recorded sessions.

Multi-party HD video conferencing over the public Internet is likely a few years away – instead, we’ll likely see multi-party (with virtual event integration) enabled in a corporate setting, with its tighter controls over available bandwidth – and, with the option to distribute the video conferencing streams via IP multicast.

Global Players (Grade: B)

I wrote:

I expect to see another European-based platform emerge in 2010, along with one or more in Asia Pac.

Gensee, based in China, provides a “Web Virtual Events Platform”.  The market for virtual events in China seems to be less developed than in the U.S. and Europe – as such, Gensee may be well positioned to capitalize on any uptick in adoption (in China), as their platform was built to serve a Chinese audience.

“China has more than 400 million internet users, with Flash based virtual games and social network services very popular, although with its own flavors and local providers”, notes Benjamin Chen, CEO of Gensee Technology.

Chen continues, “China has many economic centers and many enterprises have geographically dispersed customers and employees. I already see great demands to complement physical trade shows, expos, events and e-learning with virtual components”.

VisualMente is another European player in the virtual events space – they’re based on Spain and have done virtual event campaigns for BlackBerry, among others.

To be fair, both Gensee and VisualMente were around when my predictions were made, so I didn’t technically predict their emergence.  That being said, I do believe in the trend that more and more players will enter the space, with a growing number of vendors outside of the U.S.  The U.S. is the most developed market to date (relatively speaking) – which means that even larger opportunities lie abroad.

If you’re aware of additional virtual event players (outside of the U.S.), please leave information in the comments section below – thanks.

Source: Cisco Live and Networkers Virtual

Response Rates (Grade: A)

While I can’t provide insight for “relative response rates” on audience generation for virtual events in 2010, I did write the following:

Virtual event show hosts will need to consider the incorporation of gaming, the creation of affinity programs and more.

Cisco Live and Networkers Virtual is incorporating gaming into their upcoming event – Dannette Veale (Cisco) published a post regarding  objectives and considerations behind enabling gaming in that event.  I should disclose that I’m with INXPO, the virtual event platform that’s hosting this event – and we’re big believers in social gaming in virtual events.  So my prediction was a bit self serving.

I do believe in the effectiveness of gaming, especially in a virtual event or virtual business environment (e.g. for learning, retention, sponsor interaction, etc.) – as such, I expect to see an increasing amount of games (especially games with a social component) enabled in virtual events going forward.

Some vendors will integrate them into the core platform, while others will start by creating “one off” games that are loosely coupled with the underlying event platform.

Immersiveness (Grade: A)

In the U.S., the Virtual Edge Summit is the annual face-to-face event in the virtual events industry.  New this year was a “Business 3Di Track”, demonstrating the growing interest in immersiveness [see full program here].  I wrote:

Client interest and demand will drive some platforms to add immersive capabilities in 2010.  I don’t expect a software download, however – it would serve platforms well to support the immersive experience within their existing framework (e.g. Flash, JavaFX, Silverlight).

One of the exhibitors at Virtual Edge was Altadyn, who provides an offering called 3DXplorer – “the first ‘browser-based’ and ‘installation-free’ solution which enables a 3D interactive and fully immersive experience, accessible from any corporate or individual computer”.

In addition to Altadyn, one of the “pure play 2D event platforms” (at Virtual Edge) provided a demo of immersive capabilities they’ve incorporated into their platform.  I expect to see more experimentation and deployment in the second half of this year.

Consolidation (Grade: C)

I wrote:

We’ll see the merging or acquiring of virtual event platform companies.

Since neither of these has yet to come true in 2010, this grade really could be an “F” or an “Incomplete”.  I’m still holding firm on this prediction, however, as I do expect some M&A activity in the second half of the year.

Conclusion

The first half of 2010 sure has flown by – on the predictions front, I’m looking decent so far at the half-way mark.  I’m expecting an eventful second half (pun intended).  What are your expectations for the second half of this year in our industry?  Leave your thoughts below in the comments section.

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