5 Reasons Google Plus May Be the Social Network of the Future

February 20, 2012

Photo credit: birgerking on flickr.

Add me to your Google+ Circles: http://gplus.to/dshiao

Introduction

No, Google+ will not be displacing Facebook any time soon. However, the Circles component of Google+ is the “killer app” that, in my mind at least, is a game changer.

Previously, I provided tips on how to organize your Google+ Circles. Organizing my Circles made Google+ so much more effective for me. That’s led me to wonder whether Circles could propel Google+ into a leadership position among the major social networks. Let me list five reasons.

1) Topically Focused Social Surfing.

Facebook and Twitter have conditioned us to peruse streams. Whether it’s our Twitter stream or our Facebook Newsfeed, we’re used to browsing through a set of tweets and updates that are not connected by topic or theme. Google+ Circles, if organized well (by you), changes things.

I’ve created Circles around selected topics, which means that when I select my “Event Profs” Circle, I know up front that most of the posts will be about event and meeting planning. This allows me to surf my social streams topically – and I find that to be very powerful.

On Twitter, I could follow the #eventprofs hash tag – or, I could create a Twitter List comprised of EventProfs folks. But for me, the Circle approach is the best solution. Not only is my Circle private (unlike a Twitter List), but I can also publish to selected Circles, rather than to all of my followers. I find this “bi-directional management” (consumption plus publishing) quite elegant.

2) Time-Segmented Social Surfing.

Let’s say you have 15 minutes to surf your social streams. That’s not enough time to get caught up with everything. If you’ve organized your Circles well, you can now surf 1-2 Circles, saving the rest for later in the day (or tomorrow).

You don’t quite have the same flexibility on Twitter and Facebook, since they’re organized around a more holistic stream. If I go half a day without checking Twitter, I don’t go back to try to consume the tweets I missed. Instead, I peruse through recent tweets to see what’s going on – and as a result, I’ve permanently missed the earlier tweets.

Facebook addresses this by retaining active posts (those that received a lot of Likes and Comments) in my Newsfeed, as a way of saying “you ought to check this out.” With Google+, I can simply check one Circle for those 15 minutes, then check my other Circles later in the day. And the result is that I’ve missed a lot less.

3) Continual Segmenting.

Louis Gray posted a neat tip about searching within your Circles. Let’s say I’m learning about HTML5. I could search for mentions of “HTML5” within my Circles. The search results will show users in my Circles that have mentioned HTML5. I can then create a new Circle (e.g. called “HTML5”) and add them to my new Circle. In this way, I can continually refine and further curate my Circles, making the service more and more effective (to me).

4) Search, plus Your World.

It’s the elephant in the room for your corporate or personal brand. With Search, plus Your World, Google is incorporating content from Google+, from users whom you’ve added to your Circles. While some have criticized Google for not including results from other social networks, the impact is clear: being present and active on Google+ is now part of your search engine optimization (SEO) strategy. And that alone, will cause brands (including personal brands) to sign on.

5) One Size Could Fit All.

With Circles, Google+ may be the only social network that allows you to combine business and personal use simultaneously. While many prefer to segment their social media use across distinct services (e.g. Facebook for friends/family and LinkedIn for work), Google+ gives you the ability to manage this segmentation in a single application.

You can create Circles for your business interests, your hobbies, your friends and your family. From there, you can segment your social surfing (as discussed above) and segment your (outbound) sharing.

Conclusion

Having said all that, I understand that to become the “social network of the future,” Google+ needs to get Mom and Dad using the service (instead of Facebook). And frankly, many of the points I’ve made (above) don’t apply to Mom and Dad.

So time will tell how well Google+ is able to capture the Mom and Dad audience. In the meantime, I’m happy to continue with my topic and time-segmented social surfing.

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5 Tips for Organizing Your Google+ Circles

February 6, 2012

My Google+ Profile: http://gplus.to/dshiao

Introduction

Want to get the most of Google+? It’s all about the Circles. I’ve been using Google+ for a number of months; however, it wasn’t until recently that I made the investment in time to organize my Circles properly. Having done that, however, I can state with confidence that it was more than worth the time. Here are five tips on organizing your own Circles.

1) Prioritize to Organize.

It’s best to “get organized” when you first start using Google+ (e.g. when you add your first batches of users to your Circles). Since I’m used to the “full stream” on Twitter (where I’ve been similarly lax on organizing), I figured that I’d simply add all new Google+ users into a single Circle. For a while, this seemed fine. But the reality is, there are some users I’d like to hear from more than others (just like on Twitter).

And Circle management helps you do just that. First, define the categories or topics you’d like to organize around. I went with the following:

Event Profs
Social Media
Digital Book Club
VCs & Execs
12Most
VWs & Gamification
Brands
Friends
Misc
Sports

Since I organized late in the game, I worked backwards to create some Circles. If you’re starting out early, you’ll have less work to do on organizing people, but you may find the need to create new Circles as you go (which is completely fine).

2) Order Your Circles.

Did you know that you can define the order that your Circles are listed? Simply visit your Circles page (you can click on the “Circles” icon in your Google+ navigation), left-click on a given Circle, then drag it in front of (or behind) another Circle. Return to your Google+ home page and you’ll notice that the list of Circles has been re-ordered.

3) Tune Your Stream.

The default view in your Google+ home page is “Stream,” which is a combination of all your Circles. You can “tune” which Circles appear most/least in the “Stream.” Simply click on a Circle, then adjust the “tuner settings” left (least) or right (most). What I like to do, however, is glance briefly at “Stream,” then navigate directly to individual Circles.

4) Find Shared Circles.

In my list of Circles (above), you’ll notice one called “12Most.” This Circle was created by +Peggy Fitzpatrick of 12Most.com. Peggy created a Circle of all 12Most authors and contributors, then shared it with the Circle members. I added the shared Circle and now I’m able to conveniently view a Google+ stream from authors at 12Most. Be on the lookout for users who share their Circles.

5) Share Content Wisely.

Once you’ve organized your Circles, sharing content becomes more efficient. I may share event planning links with my Event Profs Circle, while sharing the latest Mashable article with my Social Media Circle.

Similarly, a picture of my dessert may be best shared with “Friends” and not “Social Media.” Finally, note that users in your Circle will only see content you share (with that Circle) if those same users have added you to their Circles.

Conclusion

Putting in the time and effort to organize your Google+ Circles is well worth it. Start organizing up front and you’ll have less to do over the long term. Use the Comments section below to let us know your tips for organizing Circles.

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My 2012 New Year’s Resolutions for Social Media

January 9, 2012

Introduction

On the one hand, social and mobile technologies have made a huge and positive impact on my life: I can read and share content wherever I am. I’ve met and discovered new people that otherwise would not have been possible.

On the other hand, I now stare immediately into my iPhone when I enter an elevator. When I walk to grab a sandwich for lunch, I stare into the same iPhone, despite the presence of clear and sunny skies. When I’m at home, I find myself checking on tweets, rather than enjoying quality time with my family.

In short, I need a better balance between “online and offline.” As I begin 2012, here are my 3 resolutions related to my use of social media.

More books, less tweets.

If you follow enough people on Twitter, have a bunch of folks “circled” on Google+ and connect with friends and family on Facebook, then you could view streams on your social networks for days without end. Content flows like a waterfall and the social media waterfall never runs dry.

I still plan to stay current with my tweeps, find interesting content and do quite a bit of tweeting and plus’ing. But, I won’t be obsessive about it. No checking tweets immediately before going to sleep and then again when I wake up (although I admit, I still check email immediately after the alarm goes off in the morning.)

When at home, I’ll now leave my iPhone (and laptop) in another room for extended periods of time, making me “offline.” To fill the “gap,” I plan to read more books in 2012. And yeah, I’m referring to books printed on paper and not e-ink.

Friends over followers.

I’m flattered that folks want to follow me on social networks. Like I said earlier, being followed and following others has allowed me to “meet” lots of interesting people. Connecting and interacting online can be quite fun and rewarding.

But if I’m successful with these resolutions, I’ll establish more meaningful relationships “in real life” compared to online followers. That being said, “connections” that I make online have led to “meeting in person,” and that’s been great. I’d love to do more of that in 2012.

More enjoyment of destinations.

When I visit a new museum, try a new restaurant or go to the ballpark, I’ll look to see if they’re promoting their social media channels. I’ll then spend time checking out the activity on those channels (via my iPhone), follow them on the spot and tweet to them.

The result is less attention and energy towards truly enjoying the destination. Instead, I’m again immersed into my smartphone. In 2012, I resolve to remember the social channels promoted and save the tweeting and browsing until after I return home. I resolve to focus on the exhibit, enjoy the grub and savor my seats (not tweets).

Conclusion

Yes, I consider myself a social media junkie. For 2012, I need some therapy. For now, I’ve set out a personally assembled plan. Let’s see how well I keep to my resolutions. I think it’ll help bring more enjoyment of … life! Use the comments section below to share thoughts on your own use of social media. Thanks!

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5 Ways to Get Started with Google Plus (#googleplus)

December 12, 2011

Introduction

According to statistics provided by comScore, Google+ had 20 Million unique visitors in its first 21 days of service. comScore’s statistics were measured between June and July of this year (2011). While it took me a few months to jump aboard, I’ve been actively using Google+ for the past month. I thought I’d share some things I did to help me get started with the service.

1) Add People to Circles.

Like Twitter’s tweet stream and Facebook’s Newsfeed, your experience on Google+ is largely defined by the people you follow. In Google+ parlance, this is called “people in your circles.” Visit your “Circles” page, then click on “Find people”. As you add people to your Circles, Google+ gets smarter about its recommendations, since it can find people that both you and a recently added user have in their Circles.

As you find people you’d like to add, determine which of your circles to place them in. I currently have 221 people in my Circles. This is quite manageable for me and quite different from the 1,300+ people I follow on Twitter. As a result, I place nearly everyone in a single Circle and my default mode is to read the Stream from all Circles.

2) “Go Out” to Find and Discover.

Unless you’re a celebrity or a social media A-lister, you’ll find that a modest number of people have added you to their Circles. So think of Google+ as a cocktail party that you just arrived at. No one’s coming to chat you up, so grab a drink and go mingle. As you meet and interact with new people, you’ll start to gain attention.

How can you do this? It’s easy:

  1. +1 other people’s posts.
  2. Comment on other people’s posts.
  3. +1 other people’s comments.
  4. Comment on other people’s comments.
  5. Re-share other people’s posts.

If you’re new to Google+, posting to your page (alone) won’t cut it. “Go out” to find and discover interesting content (and people) and you’ll feel that much more a part of the community.

3) Check Out “What’s Hot.”

Click the “What’s hot” link on the left side of your Google+ page. Your Stream then gets filled with popular posts on Google+ – those that received a higher number of +1’s and comments. I use this as an effective way for finding interesting content – and, discovering interesting people (or Google+ Pages) to add to my Circles.

4) Start a Blog!

When I gave a presentation on personal branding earlier this year, several audience members asked my opinion on whether they should start a blog. With Google+, there’s apparently no character limitation on posts. I’m seeing some users opt to publish long-form content on their pages. These longer posts look a lot like blog posts.

So if you’ve been wondering whether (or when) to start a blog, experiment on Google+ and drop a long-form post here and there. There’s no set-up required and you can connect it right into your Google+ social graph. Perhaps you’ll find my next blog posting there (and not here).

5) Be Different.

I use Twitter for “all business” and Facebook for “all pleasure.” So it didn’t make sense to me that I’d use Google+ in an identical (or even similar) fashion to an existing social network. Instead, it’s served as a nice middle ground between the two. I mix business-related content with personal interests and I can use a “voice” different than what’s possible within 140 characters. For instance, here’s a recent post I made about Amy Grant.

3 Things You Didn’t Know About Google+

You can grow an instant moustache.

You can tell the world that you talk to yourself.

You can provide feedback and send a screen grab of the Google+ page.

Bonus Tip: Follow Me and I’ll Follow You Back… Um, Maybe Not

The following tip is provided by Heidi Thorne (Heidi on Google+.)

Remember the early days of Twitter (like 2008 and 2009) when people were putting statements such as “follow me and I’ll follow you back” in their bios? Tweeters were anxious to build their Twitter street cred by having kaboodles of followers. And you also saw people who followed anyone whose Twitter handle they could find, hoping for a reciprocal follow. Didn’t care if they were relevant or not. Only the numbers mattered.

Now it’s a social media lifetime later. We’re more cynical and overwhelmed with Twitter, Facebook, LinkedIn and a host of social network wannabes flooding our streams and attention. Active social media types were rejoicing at the prospect of starting over with a network from a technology powerhouse like Google. They could get rid of the junk followings and followers, put their contacts in appropriate categories or “circles,” with the goal to only see what’s relevant. And Google+ delivers on that. Kind of like what Twitter lists and Facebook and LinkedIn groups hoped to be, only in an easier to manage and manipulate format.

But you still see people trying to use Google+ as if it’s the early days of Twitter. In a day, I might have a dozen or so people circling me that I have no idea how they’ve connected with me. Do I automatically add them to my circles as a reciprocal courtesy? No way! If it’s not someone from one of my established networks or someone I regularly follow, or doesn’t have a bio filled out, I don’t circle them. But I will follow people I’ve met in discussions on other people’s posts who have fun, interesting or intelligent conversation. In fact, I’ve found some incredible new people on G+ that way.

So use Google+ as a clean social media slate, only filling that stream with what matters to you.

Bonus Tip: Try Google Hangouts

The following tip is provided by Jenise Fryatt (Jenise on Google+).

Most of the time I use Google+ for the Hangouts function.  I’ve found hangouts to be easier and more consistent than Skype for video chats.  You can chat with up to 10 people and starting a Hangout and inviting people to it is very easy.  I’m going to try using it for regular company meetings when some of us are out of town.

Conclusion

I’m enjoying my time on Google+ so far. It’s a neat mix of Twitter, Facebook and a few other services. Use the comments section below to let us know how you’re using the service. In the meantime, you can find me on Google+ here: http://gplus.to/dshiao.


The #SocialMedia Revolution Is Here. Here’s How to Adapt.

September 26, 2011

Image source: “Social Media Revolution 2011” video on YouTube.

Introduction

“We don’t have a choice on whether we DO social media, the question is how well we DO it,” notes Erik Qualman (@equalman) in his video, “Social Media Revolution 2011.” I knew that technology and social media have created a revolution. But, it was Qualman’s video that made me take a step back and realize how much the world has changed and evolved. And with that change comes a need (for many) to adapt and adjust, in order to take advantage of what’s unfolding in front of us.

Facts and Figures

Qualman’s video contains a series of fascinating facts and figures. For instance:

  1. 50% of the mobile Internet traffic in the UK is for Facebook.
  2. Generation Y and Z consider e-mail passe.
  3. Social gamers will buy $6 billion in virtual goods by 2013. Movie goers buy only $2.5 billion in real goods.
  4. If Wikipedia were made into a book, it would be 2.25 MILLION pages long and would take you over 123 years to read.
  5. 90% of consumers trust peer recommendations. Only 14% trust advertisements.

Generation Y and Z are entering your organization today. Some short time later, they’ll be running your organization. These generations were not born with a silver spoon in their mouth. Instead, they were born with an iPod in one hand and a texting device in the other. How do you adapt to these new generations of digital natives? Here are my thoughts.

Learn from Your Kids

Those of us with kids in school have an advantage: we interact with this generation on a daily (or hourly) basis. We can directly observe their social interactions, learning styles and learning preferences and understand the role technology plays. We can pick up on lingo and hear about the hottest new “toys.” Apply your parental lessons (from this generation) to your organization or workplace.

Empower the Incoming Class

Think outside the box. Generation Y and Z do not need to enter your organization at “entry level” positions. Consider making the leap to place new hires (from these generations) directly into middle manager roles. After all, your customers are (or soon will be) from the same generation.

Reverse Training

Your tenured employees will need to “onboard” and train the incoming crew of Generation Y/Z. But it’s those same tenured employees who can stand to learn a lot in return. Have the new generation train the “older generation” on new technologies, such as instant messaging, Skype and Facebook. An organization more informed on Generations Y and Z is one that’s better suited to achieve growth.

Learn the New Engagement Models

Everything today is instantaneous: obtaining facts (Google), asking a question or favor (SMS), obtaining feedback (gaming, social media). Your organization’s engagement models need to parallel the feedback systems that social networks, games and technology provide. If Generation Y/Z needs to “wait” too long for answers and feedback, then you’ve “lost them at hello.”

Plan for Mobile First

Instagram launched on iPhone (only). Other platforms (including web) will follow. I think that’s the right model. Whether you’re a producer of content or software, deploy first on mobile. That’s where Generation Y/Z prefers to engage with you.

The Video

Here’s the video that spurred my thoughts on this topic. Check it out, it’s worth it.

Related Resources

  1. Web Site: Socialnomics
  2. YouTube channel: Socialnomics
  3. Erik Qualman on Twitter: @equalman

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7 Tips for Building Your Personal Brand Online

September 5, 2011

Pictured: Examples of notable personal brands, @digiphile and @funnelholic.

Introduction

It’s amazing what you can achieve today with a blog and a social media profile. Blogs have the potential to turn individuals into both media magnates and media magnets.

“A list” bloggers today can reach an audience wider than that of many magazines and national newspapers. Users who share, connect and engage on Facebook, Twitter and Google+ can be “followed” by tens of thousands of users (or more) and engage with their “fans” on a daily or hourly basis.

Building and sustaining your own personal brand is well within your reach. But it takes time, effort and energy. Here are seven tips to guide you on your journey.

1) Define the target audience for your brand.

Even Justin Bieber has a target audience. He’s not writing songs and tweeting for my mom, despite the fact that she may find him cute. Your brand should be defined by an area of specialty or expertise, in the same way that “digiphile” and “funnelholic” have done it (pictured above). This is an important first step, because it defines the type of blog you’ll create, the type of tweets you’ll generate and the type of content you’ll share with your followers.

2) Decide where to invest your energy.

There are only 25 hours in a day (I’m counting those days when we turn the clock back an hour), which means that you can’t be active on all social networks all the time. It’s far better to be highly active on one social network than it is to low levels of activity across ten. Of course, your mix is going to change over time, but it’s important to start off by “budgeting” your time. My priorities (at the moment) are blogging and Twitter.

3) Two words: BE USEFUL.

Keep this goal in mind in everything you do. Whether it’s sharing a link on Twitter to writing your first blog post, being useful brings awareness, appreciation and equity to your personal brand. When sharing links, consider content in the same way an museum director selects works for her next exhibit. Curate content like fine art. The more your target audience finds your content (and the content you share) useful, the more value your brand derives.

4) Engage and Interact.

Social media should not be solely about sharing links. It should include equal amount of engaging with others and interacting with content. For every five blog postings you author, find one third party blog and leave a comment on it. For every four links you share on Twitter, perform one Retweet or “at reply” to another user. As you find interesting content on the web, endorse it to your target audience (via “Like”, “+1” or “Tweet” buttons). But remember point #3 and make sure you’re being useful.

5) Use the same profile photo everywhere.

As you publish blog postings, tweet, comment on blog postings, answer questions on LinkedIn and “Like” an article, use the same profile photo. Doing so gives others the impression that you’re everywhere. It’s an easy way to build brand equity, without doing too much additional work. Use a recent photo, so that people may recognize you when they see you in person. I often meet strangers who ask, “are you the guy who blogs about virtual events?” and who would believe anyone could be recognized for doing that!

6) Promote others before yourself.

It’s actually quite easy to promote yourself via social media. However, you’ll find that others may be turned off by blatant self-promotion and that you actually do more damage (than good) to your personal brand.  So promote others and tell the world how great they are.  By introducing your Twitter following to other great Twitter users, you’re doing your followers a service (i.e. being useful). As you become more and more useful, you’ll find that others begin to promote you. An endorsement from others is far more meaningful than one from yourself.

7) Adjust and adapt.

Your journey towards personal brand equity will not travel on a straight line. You’ll need to adjust for things that are not working and experiment with new things. Previously, I wrote about how my use of Twitter is different in 2011 compared to 2008.  For me, that’s part of the fun, figuring it all out. It’s also one of the most rewarding aspects of social media experimentation: achieving progress by way of adjustment and adaptation.

Conclusion

There’s never been a better time to build your personal brand online. If you hone in on an area of specialty and follow your passions there, who knows – even Justin Bieber may some day “follow” your advice.

Related Presentation

I presented related tips at a workshop for the EMC West Coast Women’s Leadership Foundation. You can find the slides below.

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How to Build a Personal Brand and Advance Your Career with Social Media

August 31, 2011

Introduction

On Friday, September 2, 2011, I’ll be presenting a “Lunch and Learn Workshop” organized by the EMC West Coast Women’s Leadership Forum.

What, Where and When

Title: How to Build a Personal Brand and Advance Your Career with Social Media

Date: September 2, 2011

Time: 11:30AM – 1:30PM PT

Location: EMC, 2831 Mission College Blvd, Santa Clara, CA, The San Francisco Conference Room

Session Abstract

Facebook is not about friends.  Or at least it doesn’t have to be.  In this session, Dennis Shiao provides strategies, tips and tactics for using social media to build a personal brand and advance your career.  Whether you want to build a following online or gain a promotion at work, Dennis’ presentation will cover ways social media can help you, both personally and professionally.

Dennis will first cover some strategies for taking advantage of social networks, including the important activities of listening, connecting and participating. Next, he’ll draw upon his own experiences and cover specific tips from blogging, LinkedIn, Twitter, Facebook, YouTube, SlideShare and Quora, to name a few. You’ll leave this session with tips and ideas that you can apply right away to your own social networks and your own brand.

Presentation Slides

For those interested, you can view the slides from my workshop below.


Social Networking and Seat Management with Social Tables

June 22, 2011

Introduction

Social Tables, a New York-based start-up launched in May 2011, bills itself as “a social networking utility (and seat management tool) for any event with assigned tables.” Social Tables is currently operating as a free public beta, allowing anyone to use the service for their wedding, charity dinner or dinner party.

Walking Dogs Led to Seating Guests

Co-founders Dan Berger (@danberger) and Matthew Tendler (@matthewtendler) met while walking their dogs, Leroy and Geri. The founders, both in their late 20’s, were inspired by the idea, “how could we see who was going to be sitting by us at the next wedding we were planning on attending?” Dan wanted to be able to see who he could network with at the wedding, while Matt wanted to avoid getting caught in awkward conversations.

Features for Event Planners

Pictured: A planner’s view of all tables.

For event organizers (e.g. a bride/groom or a wedding planner), Social Tables provides a cloud-based utility for managing your seating plan. If the event has multiple organizers, Social Tables has collaboration features to enable coordination of planning activities. In addition, it integrates with other sites, such as TheKnot and WeddingWire.

Features for Guests

Social Tables was founded on the principle of connecting and engaging guests before, during and after an event. They’ll be able to see whom they’re sitting next to and have an opportunity to connect with them prior. “We’ve coupled game mechanics and social networking APIs to make your event more fun and more powerful,” said Matthew Tendler, Social Tables Co-Founder.

Guests are encouraged to tell stories about the hosts, share pictures, and learn about each other. Connections can be made via real-time chat tools called “Table Talk” and “Event Talk.”

Social Network Integration

While Social Tables enables private social networks (centered around specific events), it also integrates with Twitter, Facebook and LinkedIn. Tendler notes that he wants to go beyond sharing and liking, to use third party social networks in a unique way. Said Tendler, “Our focus is on making the life of the planner easier and the life of the guest more fun. By using Social Networking in the right way, we nail both of these goals. Think ‘Seating Bots’ based on very sophisticated rules matrices that utilize social tools.”

Next Up: A Mobile App

Social Tables is planning to develop a mobile app that guests can use at events. Similar to how mobile Twitter clients have enabled vast sharing of thoughts, insights and content from physical events, Social Tables envisions their mobile app facilitating photo and thought sharing among guests. “It is important to us that we provide tools that capture, organize, and share things already happening, and not distract guests from the event,” said Tendler.

Revenue Model

While the service is in a no-cost beta period today, the eventual plan is a pricing model based around the number of guests, along with a set of premium features that are priced additionally.

Conclusion

Social Tables is an interesting service. I think they ought to focus on weddings, expanding upon their feature set to capture a large following from brides and grooms. In addition, I’m interested to see how they manage the “post-wedding” period.  All too often, we attend weddings, we meet interesting people and we never see or hear from them again. Social Tables has the opportunity to change that.

Video

The video (below) provides a nice overview of Social Tables.


Social Media Integration for Your Virtual Events

May 9, 2011

Integrate Social Networks into Your Virtual Events

Photo credit: seotips2011 on flickr.

Introduction

Aside from private, “invitation only” virtual events, most other virtual events can benefit from the integration of social media channels.  Integrating social media is a win/win because it increases and augments the degree of engagement within the event.

And, it enables your attendees to promote the event on your behalf.  Awareness extends to your attendees’ friends and followers.  A few retweets and likes later, and the visibility of your event can increase to “near viral” proportions.  Social media integration should not be about slapping up Twitter and Facebook icons throughout the event.  In this posting, I outline READ the FULL POST on the Event Manager Blog.

To Read the Remainder of This Post

The full post is available at The Event Manager Blog (from Julius Solaris).  You can read the full post here:

http://www.eventmanagerblog.com/marketing/virtual-events


Introduction to HuzuTech: A Social Media Software Company

January 17, 2011

Note: The following posting was submitted by Graeme Harvey, Managing Director, HuzuTech

Graeme Harvey is MD of HuzuTech, a social media software company. He’s been involved with HuzuTech since 2009, and before that he started up a successful digital publishing division within Harpercollins publishers, concentrating on online, desktop and mobile application development. There, he developed a digital business that underpinned the Collins Language division – the first of its kind within Harpercollins UK (it included the first e-commerce, e-book and mobile app presence).

Introduction

HuzuTech is a British social and virtual technology company. We’ve just launched our white label virtual world platform, HuzuVirtual, which lets brands, publishers and film or TV production houses create their own branded virtual worlds and online environments – at a fraction of the cost of building one from scratch.

We also white label our own social networking platform, HuzuSocial, which lets brands offer secure social networking facilities (including within a virtual world, through full integration with HuzuVirtual) and the ability to link to Facebook.

Branded communities

We announced the launch of HuzuVirtual at AdTech New York recently, and the response was fantastic. We know that virtual worlds are a huge growth area for publishers and media companies, but what was really interesting was the appetite for brands to create their own communities.

As online communities become integral to brands’ marketing campaigns, there is a reluctance to hand over control of customer data and relationships to a third party like Facebook, and requirements for more sophisticated or bespoke technology to manage those relationships effectively.

Customisation

As a result, our technology is completely customisable, with functionality that includes things like the creation of different virtual environments, rooms or ‘levels’ to the world; avatar creation; virtual (or real) goods shop; fully moderated chat functionality; custom-branded avatars; and special events such as online meetings, concerts, and VIP areas. It’s cloud-based, because it is designed to be able to cope with rapid growth, when the community grows exponentially.

Monetisation

There’s also the thorny issue of monetisation. More and more, brands are seeking to monetise their online environments. Sales of branded goods are expected to grow by more than 100 per cent over the next three years. We’ve included virtual shopping features in HuzuVirtual, and the feedback we’ve had so far has been that brands definitely want to control an environment where customers are paying for their goods.

Demonstrating the Technology

We’ve developed a site to show how the technology works, including some really great features like routing technology (which means an avatar will always follow a path – rather than walking ‘through’ obstacles), and ‘motion’ sensors (see how the car alarms going off when the avatar walks past them) here: http://paperworld.huzutech.com/.

Note: this isn’t a virtual world in itself, but shows the kind of technology we can use. We’re constantly tinkering with it to make it better, and we’re always interested to know what other people think of it.

The first full virtual world built on our platform will be out in around June 2011, and is for Scholastic’s Horrible Histories™ – it’s a great one to be working on and shows how the publishing industry is one of the first to adopt these new technologies to market books.

If you’re interested to know more, visit our website: www.huzutech.com.